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Articles Tagged: Employment issues

Articles & Features

SECTION: Features

Lessons from Workers' Inquiry: A Sociotechnical Approach to Audits of Algorithmic Management Systems

How can we support audits of algorithms in the workplace? Throughout U.S. labor history, unions have led investigations into management technologies to advocate for and win systematic change in the workplace. This piece draws lessons from the historical practices of worker inquiry to identify the socio-technical infrastructures needed to translate audit findings into impactful change in the workplace.

By Samantha Dalal, June 2024

PDF | HTML | In the Digital Library

Hammering It Out: On Worker Cooperatives and the Question of Transforming the Tech Industry

This article describes what it's like to work at an employee-owned technology cooperative, grappling with working conditions and the present state of the tech industry. The benefits of unionization are described, as are attempts to resist and refuse oppressive tech through consciousness of and engagement with struggles for justice around the world.

By Alex Ahmed, June 2024

PDF | HTML | In the Digital Library

Asian-Americans, we must resign from our role as Silicon Valley's model minority mascot

This article interrogates the role of the "model minority" myth in the lives and careers of Asian Americans in tech. The author shares research as well as her own experiences and that of her peers to illuminate the harmful misconceptions and microaggressions that make up daily life. This article is particularly poignant as we mark the conclusion of Asian American and Pacific Islander Heritage Month in the United States.

By Raksha Muthukumar, July 2022

PDF | HTML | In the Digital Library

Will digitization harm or help workers in healthcare?

Some worry that digitization leads to replacement of human labor in healthcare, thus leading to a decline in the demand for medical personnel's skills. What lessons can we draw from previous waves of automation?

By Sofia Hernnäs, April 2020

PDF | HTML | In the Digital Library

Technostress in digital healthcare environments

The introduction of information and communication technology has changed the working style of healthcare managers, often leading to stress. This article discusses the different implications of digitization and proposes some ideas for sustainable technology.

By Magdalena Stadin, April 2020

PDF | HTML | In the Digital Library

The usability and digitalization of healthcare

As interaction researchers strive to make sense of the forest, they should not lose sight of the trees.

By Christofer Rydenfält, Johanna Persson, April 2020

PDF | HTML | In the Digital Library

Janelle Shane<br />Steering light, steering AI

SECTION: Profile

Janelle Shane
Steering light, steering AI

By Bryan Knowles, April 2019

PDF | HTML | In the Digital Library

Ex-Googler Kiarash Asar on optimizing for passion

COLUMN: Careers

Ex-Googler Kiarash Asar on optimizing for passion

By Kiarash Asar, January 2019

PDF | HTML | In the Digital Library

Florence Hudson<br />On maturity and the internet of things

SECTION: Profile

Florence Hudson
On maturity and the internet of things

By Bryan Knowles, January 2019

PDF | HTML | In the Digital Library

What do you have that others don't?

COLUMN: Careers

What do you have that others don't?

By Amit Sheth, October 2018

PDF | HTML | In the Digital Library

Gender and inclusiveness

SECTION: Features

Gender and inclusiveness

Various policies and processes have been implemented to bring equality for women in the IT sector. Yet there are various issues faced by women that still need to be addressed broadly as an institutional responsibility rather than a mere brand-building strategy.

By Sadhana Deshpande, October 2018

PDF | HTML | In the Digital Library

Aubrey Blanche<br />Atlassian global head of diversity

SECTION: Profile

Aubrey Blanche
Atlassian global head of diversity

By Bryan Knowles, October 2018

PDF | HTML | In the Digital Library

DEPARTMENT: Updates

UPES ACM: developing skills to survive the IT job market

By Anshuman Majumdar, July 2018

PDF | HTML | In the Digital Library

COLUMN: Letter from the editors

Multidisciplinary systems engineering

By Jennifer Jacobs, December 2017

PDF | HTML | In the Digital Library

Running an alt.business: being a good cause and doing good business

SECTION: Features

Running an alt.business: being a good cause and doing good business

Hacker, maker, and engineer Limor "Ladyada" Fried shares her insights on open technologies and business models.

By Limor Fried, June 2017

PDF | HTML | In the Digital Library

The forgotten promise of technology

COLUMN: Letter from the editors

The forgotten promise of technology

By Okke Schrijvers, December 2016

PDF | HTML | In the Digital Library

Don't replace people. Augment them.

SECTION: Feature: Augmenting people

Don't replace people. Augment them.

If we let machines put us out of work, it will be because of a failure of imagination and the will to make a better future!

By Tim O'Reilly, December 2016

PDF | HTML | In the Digital Library

The context of on-demand work

SECTION: Features: On demand labor

The context of on-demand work

Two years of ethnographic fieldwork, in the U.S. and India, together with rich quantitative data, shine light on the world of on-demand work invisible to many of us, yet core to the functioning of the Internet and the future of automation.

By Niloufar Salehi, December 2016

PDF | HTML | In the Digital Library

The hidden faces of automation

The hidden faces of automation

As we dream of automation, we always need people to calibrate and train what we automate. Automation has hidden human faces.

By Lilly Irani, December 2016

PDF | HTML | In the Digital Library

The gig economy

The gig economy

Gig jobs have become a structural aspect of contemporary economic landscape, creating unique social and technological challenges. How can policies and design solutions better protect gig workers and mitigate the risks participants face?

By Paolo Parigi, Xiao Ma, December 2016

PDF | HTML | In the Digital Library

Algorithmic bosses, robotic colleagues: toward human-centered algorithmic workplaces

SECTION: Feature: Designing the workplace of the future

Algorithmic bosses, robotic colleagues: toward human-centered algorithmic workplaces

We already know algorithms can make our lives and our work more efficient, but how can we go beyond that to create trustworthy, fair, and enjoyable workplaces in which workers can find meaning and continuously learn?

By Min Kyung Lee, December 2016

PDF | HTML | In the Digital Library

Building a brighter future for crowd work

Building a brighter future for crowd work

Skill ladders may help crowd workers to "skill up" as they work. But what other technical innovations will lead to better opportunities for crowd work?

By Jeff Bigham, Kristin Williams, December 2016

PDF | HTML | In the Digital Library

Limber employment

DEPARTMENT: Back

Limber employment

By Asmaa Rabie, December 2016

PDF | HTML | In the Digital Library