SECTION: Features
How can we support audits of algorithms in the workplace? Throughout U.S. labor history, unions have led investigations into management technologies to advocate for and win systematic change in the workplace. This piece draws lessons from the historical practices of worker inquiry to identify the socio-technical infrastructures needed to translate audit findings into impactful change in the workplace.
By Samantha Dalal, June 2024
PDF | HTML | In the Digital Library
This article describes what it's like to work at an employee-owned technology cooperative, grappling with working conditions and the present state of the tech industry. The benefits of unionization are described, as are attempts to resist and refuse oppressive tech through consciousness of and engagement with struggles for justice around the world.
By Alex Ahmed, June 2024
PDF | HTML | In the Digital Library
This article interrogates the role of the "model minority" myth in the lives and careers of Asian Americans in tech. The author shares research as well as her own experiences and that of her peers to illuminate the harmful misconceptions and microaggressions that make up daily life. This article is particularly poignant as we mark the conclusion of Asian American and Pacific Islander Heritage Month in the United States.
By Raksha Muthukumar, July 2022
PDF | HTML | In the Digital Library
Some worry that digitization leads to replacement of human labor in healthcare, thus leading to a decline in the demand for medical personnel's skills. What lessons can we draw from previous waves of automation?
By Sofia Hernnäs, April 2020
PDF | HTML | In the Digital Library
The introduction of information and communication technology has changed the working style of healthcare managers, often leading to stress. This article discusses the different implications of digitization and proposes some ideas for sustainable technology.
By Magdalena Stadin, April 2020
PDF | HTML | In the Digital Library
As interaction researchers strive to make sense of the forest, they should not lose sight of the trees.
By Christofer Rydenfält, Johanna Persson, April 2020
PDF | HTML | In the Digital Library
SECTION: Features
Various policies and processes have been implemented to bring equality for women in the IT sector. Yet there are various issues faced by women that still need to be addressed broadly as an institutional responsibility rather than a mere brand-building strategy.
By Sadhana Deshpande, October 2018
PDF | HTML | In the Digital Library
SECTION: Features
Hacker, maker, and engineer Limor "Ladyada" Fried shares her insights on open technologies and business models.
By Limor Fried, June 2017
PDF | HTML | In the Digital Library
SECTION: Feature: Augmenting people
If we let machines put us out of work, it will be because of a failure of imagination and the will to make a better future!
By Tim O'Reilly, December 2016
PDF | HTML | In the Digital Library
SECTION: Features: On demand labor
Two years of ethnographic fieldwork, in the U.S. and India, together with rich quantitative data, shine light on the world of on-demand work invisible to many of us, yet core to the functioning of the Internet and the future of automation.
By Niloufar Salehi, December 2016
PDF | HTML | In the Digital Library
As we dream of automation, we always need people to calibrate and train what we automate. Automation has hidden human faces.
By Lilly Irani, December 2016
PDF | HTML | In the Digital Library
Gig jobs have become a structural aspect of contemporary economic landscape, creating unique social and technological challenges. How can policies and design solutions better protect gig workers and mitigate the risks participants face?
By Paolo Parigi, Xiao Ma, December 2016
PDF | HTML | In the Digital Library
SECTION: Feature: Designing the workplace of the future
We already know algorithms can make our lives and our work more efficient, but how can we go beyond that to create trustworthy, fair, and enjoyable workplaces in which workers can find meaning and continuously learn?
By Min Kyung Lee, December 2016
PDF | HTML | In the Digital Library
Skill ladders may help crowd workers to "skill up" as they work. But what other technical innovations will lead to better opportunities for crowd work?
By Jeff Bigham, Kristin Williams, December 2016
PDF | HTML | In the Digital Library
