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Articles Tagged: Interaction design process and methods

Articles & Features

Why digital systems do not reach their full potential in organizations

SECTION: Features

Why digital systems do not reach their full potential in organizations

The continuous evolution of digital systems shaping the workplace and the optimizing of work processes is revolutionary. But despite decades of accumulated experience, there are still plenty of projects that fail completely or deliver unexpected and unacceptable results. This article discusses why problems with the digitalization of working life persist.

By Bent Sandblad, Thomas Lind, January 2019

PDF | HTML | In the Digital Library